Instructions for hospital visitors and visiting arrangement

Special Visiting Arrangement under Emergency Response Level


In accordance with the Hong Kong Government's Preparedness Plan, the HA has implemented measures for the Emergency Response Level.

The HA has implemented special visiting arrangement in hospitals/ wards with non-acute settings in phases (Detailed below in Part 1). The special visiting arrangement has been further extended to acute/ specialist hospitals (Detailed below in Part 2).

Part 1. Special Visiting Arrangement in Hospitals / Units with non-acute settings


The HA has implemented special visiting arrangement in hospitals/units with non-acute settings in phases.

Hospital staff will contact patients' family members for explanation of special visiting arrangement and scheduling the visits. Family members are NOT required to call the hospitals for booking themselves. Visitors are required to provide a negative COVID-19 test result and fill in the health declaration form before the visit. Visitors completed two doses of COVID-19 vaccines for 14 days before the scheduled visit could be exempted from testing. For more information, please visit:
List of Hospitals/Units with non-acute settings with Special Visiting Arrangement:
Hong Kong East Cluster
Cheshire Home, Chung Hom Kok
Mixed Infirmary and Convalescent Wards, Ruttonjee Hospital
Tung Wah Eastern Hospital
Wong Chuk Hang Hospital

Hong Kong West Cluster
Grantham Hospital
MacLehose Medical Rehabilitation Centre
The Duchess of Kent Children's Hospital at Sandy Bay
Tung Wah Group of Hospitals Fung Yiu King Hospital
Tung Wah Hospital

Kowloon East Cluster
Haven of Hope Hospital

Kowloon Central Cluster
Hong Kong Buddhist Hospital
Kowloon Hospital (Except Psychiatric Wards)
Our Lady of Maryknoll Hospital
Tung Wah Group of Hospitals Wong Tai Sin Hospital

Kowloon West Cluster
Caritas Medical Centre:
  • Developmental Disabilities Unit, Wai Yee Block
  • Medical and Geriatrics/Orthopaedics Rehabilitation Wards and Palliative Care Ward, Wai Ming Block
Extended Care Wards, North Lantau Hospital
Lai King Building, Princess Margaret Hospital
Orthopaedics and Traumatology Rehabilitation Ward and Medical Extended Care Unit (Rehabilitation and Infirmary Wards), Multi-services Complex, Yan Chai Hospital

New Territories East Cluster
Bradbury Hospice
Cheshire Home, Shatin
4B Convalescent Rehabilitation Ward, North District Hospital
Shatin Hospital (Except Psychiatric Wards)
Tai Po Hospital (Except Psychiatric Wards)

New Territories West Cluster
Tin Ka Ping Infirmary, Pok Oi Hospital
Siu Lam Hospital
Tuen Mun Hospital:
  • H1 Palliative Ward
  • Rehabilitation Block (Except Day Wards)

Part 2. Special Visiting Arrangement in Acute and Specialist Hospitals


The HA has implemented special visiting arrangement in acute/ specialist hospitals^ in phases. Relatives completed two doses of COVID-19 vaccination for 14 days can visit patients hospitalized for over one week*.

Hospital staff will contact patients' family members for explanation of special visiting arrangement and scheduling the visits. Family members are NOT required to call the hospitals for booking themselves. For more information, please visit:
^ Only for general acute wards. Compassionate or video visiting will be continued in intensive care units, infectious disease /isolation wards and psychiatric wards according to current situations.
* For patient with high physical dependence, hospital will contact relatives to offer early appointment if situations allowed.

List of Acute and Specialist Hospitals with Special Visiting Arrangement:
Hong Kong East Cluster
Pamela Youde Nethersole Eastern Hospital
Ruttonjee Hospital
St. John Hospital

Hong Kong West Cluster
Queen Mary Hospital

Kowloon East Cluster
Tseung Kwan O Hospital
United Christian Hospital

Kowloon Central Cluster
Hong Kong Children’s Hospital
Hong Kong Eye Hospital
Kwong Wah Hospital 
Queen Elizabeth Hospital 

Kowloon West Cluster
Caritas Medical Centre
North Lantau Hospital
Princess Margaret Hospital 
Yan Chai Hospital

New Territories East Cluster
Alice Ho Miu Ling Nethersole Hospital
North District Hospital
Prince of Wales Hospital 

New Territories West Cluster
Pok Oi Hospital
Tin Shui Wai Hospital
Tuen Mun Hospital 

Meanwhile, other hospitals and wards will continue to facilitate compassionate visiting arrangements and video visiting as far as practicable.

Rearrangement on medical appointment (Chinese only)

For more information on the rearrangement on medical appointment under the "New-normal" condition, please watch the video.
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