Persons Tested Positive for COVID-19

Depending on the health risk, care needs and transmission risk in the household, the Government will, according to the Multi-Tiered Triage Measures for Treatment and Isolation, make arrangements for infected persons to undergo isolation / receive treatment as appropriate.

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Health Advice for Persons Tested Positive for COVID-19

Infected persons with no or mild symptoms should stay calm. They are advised to maintain personal and environmental hygiene, follow the infection control measures, as well as monitor their health conditions closely.

Centre for Health Protection (CHP) has issued the Handbook for Persons Tested Positive for COVID-19 and uploaded on the COVID-19 Thematic Website by the Government of HKSAR. For details, please refer to:

For more information, please visit:

In addition to the above information from CHP, relevant information as follows:

If you are symptomatic and have medical-related enquiries or require support services during isolation in the community:

To implement the "reducing death, critical case and infection" anti-epidemic strategy, the HA has launched a series of measures to enhance the support to COVID-19 patients in the community, especially the high-risk patients, to prevent disease progression. HA has strengthened community support for the confirmed patients and implemented triage system to prioritise hospital services for patients with critical condition.

High-risk patients in the community can acquire treatment and support by the following means:
  • Enquiry Hotline

    The HA telephone hotline 1836115 operates from Monday to Sunday, including Public Holidays from 9am to 7pm, for medical related enquiries of COVID-19 confirmed cases. Referral to doctor tele-consultation will be made if needed.
  • Designated Clinics for COVID-19 Confirmed Cases and tele-consultation service

    The designated clinics for COVID-19 confirmed cases help provide treatment for the people who are presenting with relatively mild symptoms of infection requiring medical advice. In order to implement appropriate infection control arrangements, people seeking consultation must make appointments to avoid people queuing at the clinics. The healthcare staff of the designated clinics will provide appropriate treatment according to the patient's clinical condition, and will transfer the patient to hospital for further treatment if required. In addition, HA also provides tele-consultation service to facilitate suitable COVID-19 confirmed patients to receive medical consultation and medication delivery service in the community. Confirmed patients and their family members or carers can make appointment with a designated clinic for in-person consultation by  using the "Book Tele/DC" function in "HA Go" mobile app to book an appointment for designated clinic or tele-consultation service. 
  • Designated telephone line support by Patient Support Call Centre

    Nursing team from Patient Support Call Centre will review the list of confirmed patients on daily basis and proactively contact patients of the high-risk groups and conduct health assessment, provide relevant information and support, and advise patient to book designated clinics for medical consultation, if required.

If you are prescribed with oral anti-COVID-19 drug after medical consultation, you may refer to the following videos:

Chinese Medicine (CM) Services

The HA provides CM services for COVID-19 patients, including CM Advice Hotline, CM Services for Residential Care Homes for the Elderly (Chinese only).

Please click here for more information on pre-admission support for persons tested positive for COVID-19.